Returns & Refunds

Returns & Refunds

We’re sorry you’re not happy with your purchase. You can return most unused or faulty items within 60 days for an exchange or voucher code. Just fill in the form below and we’ll be in touch.

Returns

If you wish to return an item, simply fill in the form below within 60 days of purchase and we’ll be in touch.

Returned items should be sent complete with their original packaging. If you’ve used the product and aren’t happy with it, or if you have changed your mind we will issue you a voucher code for the value paid (excluding shipping). However, if the item is faulty we will offer you a refund or replacement.

Please note, we cannot accept returns as a result of deliveries being delayed or late.

Parcel damaged during delivery? Please make sure you send photographs of the damaged box (including the shipping label) and the damaged items, so we can process a claim.

Exchanges

We’re happy to offer a replacement if the item is faulty. While we can’t exchange non-faulty items, we can offer you a voucher code.

If you’d rather not fill out the form, you can send us an email: [email protected] with your order number and reason for return.

Our full Terms and Conditions can be found here