Privacy Policy

Big Green Smile Ltd. (trading as employs industry standard measures to protect and ensure the confidentiality of your personal information. We will store all data on a secure server network and will ensure that all personal information will be kept confidential at all times, unless required to disclose it by law under the provisions of current or future Data Protection legislation.

When you register with or purchase from this website we will ask you to input personal information such as your name, email address, billing address, delivery address, telephone number. We may use your information to process your order, and to provide a service that meets our customer needs.

We may send emails from time to time, using the email address entered during the registration process or amended subsequently. Emails will also be sent to confirm details of orders and may be sent as part of our order fulfilment process. In the interests of monitoring and improving our service, some customers may receive an email asking you to review your experience shopping with us.

As a matter of policy, we will not sell or rent any information about you to any third party.

We use ‘cookies’ to keep track of your current shopping session. ‘Cookies’ are small text files which our website places on your computer’s hard drive to store information about your shopping session and to identify your computer. If you have set your computer presently not to accept cookies you will not be able to use this website. Our ‘cookies’ do not harm or impair your computer in any way.

All information contained within these terms and conditions concerning our standard privacy policy is correct at time of first publishing 01 March 2006.

We reserve the right at any time, in whole or any part thereof, to modify or withdraw, temporarily or permanently, the services offered through and via this website. Whilst fulfilling all obligations on part of Big Green Smile Ltd, concerning prior received offers to purchase product, you confirm that Big Green Smile Ltd shall not be liable to you or any third party from such modification or withdrawal of services.

Your continued use of the website following such change shall be deemed to be your acceptance of such change.

Water Company free products

Big Green Smile Ltd, in partnership with a number of water companies, is providing free water saving products. As part of the process of claiming these free water saving devices you will be asked to answer a limited number of questions. The answers you give will be shared with the water companies to help them assess how well their water efficiency initiatives are working. If you agree, your email contact details may be passed to the water company that supplied your free products and they may use the details to contact you. Your email address will not be passed without your agreement.

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