Our Commitment


We’re not perfect, no one is. But we’re trying to get a little bit better every day. That means reducing our CO2 emissions, cutting out plastic, signing up to the UN’s Sustainable Development Goals, and much more. Here’s some of the things we’ve been up to recently…

Improving our product range

We’ve always committed to selling sustainable products. And now we’re going even further. We’ve been adding more plastic-free products over the last few years and bringing even more sustainable brands into the store.

In 2023, we sold over 200,000 plastic-free products, 250,000 certified organic products and a whopping 1.2 million products that made a positive impact in some other way.


Tackling climate change

We’ve signed up to the United Nations Framework Convention pledge on climate change. Our Scope 1 & 2 carbon emissions are on track to reach net-zero by 2030. Scope 3 emissions are trickier as those relate to our value chain, and cover things like employee commuting and the goods that we buy. But we’re still planning to achieve net zero for those by 2040.

All our UK deliveries are carbon neutral and we’ve teamed up with ClimateCare.org to support projects that reduce CO2 and improve lives.

You can read our full environment policy here.

Making business a force for good

In 2023 we achieved B Corp certification, joining a global movement of businesses. Together, we want to transform the economy so that it benefits people and the planet.

Follow our progress

You can keep an eye on how we’re getting on by signing up to our newsletter, following us on social media and reading our sustainability report.


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